Always On. Always Professional.
Every Incoming Call — Answered, Qualified, and Summarized.
Missed calls cost real money. A caller who can't reach your business doesn't wait — they call your competitor. Our AI Receptionist answers every call in your business voice, around the clock, and delivers a clean summary straight to your team.
The Problem
Your front desk has gaps. Callers don't.
Between lunch breaks, after-hours calls, busy periods, and staff turnover, there are constant windows where your phone simply doesn't get answered. Every one of those missed calls is a potential customer who moved on.
- ✕ Calls going to voicemail during peak hours or after 5pm
- ✕ Staff spending time repeating the same answers to common questions
- ✕ No consistent process for capturing caller information
- ✕ Urgent calls buried in a voicemail queue with no routing logic
Who This Is For
Any business that relies on phone-based customer contact
The AI Receptionist works best for businesses where incoming calls drive revenue — and where inconsistent answering creates real risk of losing that business.
Not recommended for: Situations requiring professional medical or legal judgment, regulated advice-giving, or complex emotional support conversations.
What It Does
Full-Spectrum Call Handling
Every feature is configured around your business — your voice, your FAQs, your escalation rules, and your calendar.
Custom Greeting & Business Voice
The agent greets callers in your business name, using a tone and script you approve. It sounds consistent — no matter who's working that day.
FAQ Answering
Built from your approved frequently asked questions — hours, pricing guidance, service areas, intake requirements — answered correctly, every time.
Caller Information Collection
Collects name, contact details, reason for calling, and any other fields you define — structured and ready for your team to act on.
Lead Qualification
Asks the right questions — service type, location, budget range, timeline — and categorises callers before your team speaks to them.
Appointment Booking
When integrated with your supported calendar, the agent books appointments in real time — no double-booking, no follow-up calls needed.
Urgent Routing & Transfer Rules
Define escalation triggers — emergency keywords, high-value callers, specific request types — and the agent routes or transfers those calls immediately.
Call Summary Delivery
After every call, a structured summary is delivered to your team by text or email — caller name, reason for call, qualification status, and any next steps.
How It Works
A Call Handled in Under 3 Minutes
From the moment the phone rings to the moment your team gets the summary, the entire process is automated.
Call Arrives
A customer calls your business number. The AI Receptionist picks up immediately — no rings to voicemail.
Greeted in Your Voice
The agent greets the caller with your approved business greeting and identifies the reason for the call.
FAQs Answered or Caller Qualified
Depending on intent, the agent answers approved questions or works through the qualification script to categorise the caller.
Booked or Routed
Qualified callers are booked directly into your calendar, or urgent calls are transferred per your defined rules.
Summary to Your Team
A clean, structured call summary lands in your inbox or as a text — everything your team needs to follow up.
Business Benefits
What Changes When Every Call Gets Answered
Results depend on your call volume, conversion processes, and how you follow up. That said, businesses typically see meaningful improvement in these areas.
Fewer Missed Calls
Calls that previously went to voicemail — after hours, during peak periods, when staff are busy — now get answered immediately.
Staff Time Freed Up
Repetitive FAQ calls and information-gathering tasks are handled automatically. Your team focuses on higher-value work.
Consistent Caller Experience
Every caller gets the same professional experience regardless of time of day, staff availability, or call volume.
Configuration
What You Provide. What We Build.
Setup is collaborative. We gather what we need from you, then build, test, and iterate until the agent is ready to deploy under your business name.
What you provide:
- → Your business name, tone, and preferred greeting style
- → Approved FAQ answers (we help draft these if needed)
- → Qualification criteria — what makes a good lead for you
- → Escalation rules — when and where to route urgent calls
- → Calendar access (if appointment booking is included)
What we build:
- ✓ Configured AI voice agent with your approved script
- ✓ Call routing and escalation logic
- ✓ Summary delivery to your preferred channel (email/SMS)
- ✓ Two rounds of script revision after launch
Commercial Model
How Pricing Works
Free Demo Call
We run a live demonstration of a configured AI Receptionist before any commitment.
One-Time Build Fee
Covers setup, scripting, integration, testing, and your two post-launch revisions.
Recurring Usage-Based Fee
Ongoing costs scale with your call volume (minutes used). Discussed and agreed before launch.
FAQ
Common Questions
Will callers know they're speaking to an AI?
The agent is configured with your business voice and greeting. We don't program it to claim to be human. Depending on your preference and local regulations, you can include a disclosure at the start of the call — we'll configure this appropriately for your jurisdiction and comfort level.
Can it handle calls in languages other than English?
Multilingual support depends on the underlying voice platform. We can discuss your language requirements during scoping and confirm feasibility before any commitment.
What happens if a caller asks something the agent doesn't know?
The agent is configured with defined fallback responses — typically offering to take a message and have a team member follow up. It won't fabricate answers outside of its approved knowledge base. You can also configure it to transfer to a live person in these situations.
How long does setup take?
Typical setup runs 1–2 weeks from discovery to launch, depending on complexity. More advanced integrations (calendar, CRM) add time. We'll give you a clear timeline estimate after our initial call.
Related Services
Often Paired With
Lead Qualification
Once the AI Receptionist captures caller information, a lead qualification layer can score and prioritize your pipeline automatically.
Learn more →Appointment Booking
Extend the receptionist with full calendar integration — qualified callers book directly into available slots without any human involvement.
Learn more →Ready to Get Started?
See the AI Receptionist Live — Before You Commit
We'll run a demonstration call so you can hear exactly how your AI Receptionist would handle incoming calls. No commitment required.
Get a Demo Call